Contact Us – Sasta Bazar
We're Here to Help

Let's talk skincare

Questions about a product, your order, or just need a recommendation? We respond within 24 hours.

Reach us however works best for you

Our customer care team is based in Pakistan and understands your needs. We're real people who love skincare — not bots.

WhatsApp / Phone
+92 300 000 0000
Mon – Sat, 10am – 7pm (PKT)
Email
support@sastabazar.pk
We reply within 24 hours
Location
Faisalabad, Punjab, Pakistan
Nationwide delivery available

Send us a message

We'll get back to you within one business day.

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Your information is never shared with third parties.

Common Questions

Quick answers

Are your products 100% authentic?
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Yes — always. We source directly from authorized distributors and verified suppliers. Every product goes through our authenticity check before it's listed on the site.
How long does delivery take?
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Most orders arrive within 3–5 business days across Pakistan. Lahore and Faisalabad orders are often faster (2–3 days). Remote areas may take slightly longer.
Can I return a product?
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Yes. If you receive a wrong, damaged, or inauthentic product, we'll replace or refund it. Contact us within 7 days of delivery with photos and your order number.
Can you recommend products for my skin type?
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Absolutely. Message us on WhatsApp or fill out the form above with details about your skin concerns and we'll suggest a routine.
Do you offer Cash on Delivery?
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Yes, we offer COD across most cities in Pakistan. You can also pay via bank transfer, EasyPaisa, JazzCash, or credit/debit card at checkout.